Please review the session, payment, cancellation and refund terms before confirming an appointment.
Session
- Each tutoring session lasts 60 minutes.
- Sessions are online via Google Meet; meeting details are provided after booking.
Payment
- Payment is accepted via Venmo.
- For a single session, payment is due before or at the start of the session.
Cancellation & no-show
- Please give at least 24 hours’ notice to reschedule.
- Less than 24 hours’ notice is normally treated as a used, non-refundable session.
- No-shows are treated as used, non-refundable sessions.
- In a genuine emergency, contact the tutor promptly. A one-time courtesy reschedule may be offered at the tutor’s discretion; it is not guaranteed.
Refunds
- Completed sessions, late-cancelled sessions and no-shows are not refundable.
- Any exception or refund eligibility is assessed under these session policies.
- If the tutor cancels or cannot attend, a rescheduled session or a full credit/refund for the affected paid session may be offered.
By booking, you acknowledge and agree to these session policies.